Customer Relationship Management

Using OLAP Office Explorer™, together with Microsoft’s Analysis Services (OLAP) and Microsoft Office, a Customer Relationship Management application can easily be developed to meet a company’s needs. OLAP Office™ approach, together with OLAP Office Explorer™ executive information system (EIS), makes this possible. It is important for companies to respond quickly to customers. Analyzing a customer’s feedback is critical to growth and success, so the right tools have to be in place to provide for this.

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